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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Faustino Espinoza

Faustino Espinoza

November 12, 2024

3  out of  5
rating by Faustino Espinoza
"No tengo una mala opinion solo no se ajusto a lo que yo necesitaba"
We responded:
"Hi Faustino, we appreciate the review. Let me know if there’s anything we can do for you."
Profile photo of Jessica Molina

Jessica Molina

September 20, 2024

5  out of  5
rating by Jessica Molina
"Gracias Kevin por ayudarme con la aseguranza y con hacer mi pago de aseguranza en tiempo y forma eres muy amable y muy profecional mil gracias 😀"
We responded:
"hola jessica. nos alegra que haya tenido una buena experiencia en nuestra oficina. gracias por ser nuestro cliente . "
Profile photo of David Goman

David Goman

September 18, 2024

2  out of  5
rating by David Goman
"I didn’t receive a call when my rates increased and when I randomly got charged $13.75 one month, and then $535 the next one. It balanced out, sure, but a call to inform me would’ve been nice. But they sure called me the day before that $535 was due to remind me it was due! Their kindness and patience is a front in my experience. Not insuring with them again. Hate to sound rude, but I’m not going to be mistreated like this. Own up, State Farm. Fix your mistakes."
We responded:
"help david sorry you feel that way. please call me tomorrow at the office to go over the issue "
Profile photo of David Burke

David Burke

September 7, 2024

5  out of  5
rating by David Burke
"I’ve been with Guillermo Morales & State Farm for 2 years for my Auto & Home policies. Switching from Farmer’s Insurance was a breeze, and I am saving a lot of money! Even more important is the service that Guillermo & his team provides. Professional. Knowledgeable. The best thing about Guillermo (other than being a really nice guy)… he actually listens to your needs & concerns!"
We responded:
"Thank you, David. We really appreciate your business. we are so happy to have you as a customer "
Profile photo of Adriana Marquez

Adriana Marquez

August 31, 2024

1  out of  5
rating by Adriana Marquez
"I canceled my auto coverage in March however they started a new policy in May for me even though I didn't ask for one. They are charging me $483 because of something they did on my policy regarding my kids. If my kids are on the policy then they are covered. They decided to charge me for 6 months to make up for my kids being covered under another vehicle on my policy which they did. I didn't create the policy. Then they said my dad can't have emergency roadside under his car because I used that service under my car more than once within a year, we don't even share a policy. If I'm paying for roadside, why can't I use it? Pick another insurance or office because no one in the office knows anything. They just sent me an email asking for my odometer reading, I'm not even with them."
We responded:
"adriana. sorry you are having a bad experience we will call you on Tuesday "
Profile photo of H R

H R

August 24, 2024

5  out of  5
rating by H R
"People hate shopping for new insurance I know I did. Go to Guillermo Morales and you will be pleasantly surprised. Thanks Jocelyn for your help."
We responded:
"thsnk you. really appreciate the review so glad you have a good experience jocelyn is amazing. i agree. "
Profile photo of Gilbert Santa Crux

Gilbert Santa Crux

June 14, 2024

4  out of  5
rating by Gilbert Santa Crux
"Agent Sandra, found a way to drop my premium price $30.00 less for two vehicles! I was appreciative to see a lower payment!"
We responded:
"thank you gilbert. Really appreciate your business. Let me know. How can we improve our service"
Profile photo of vijay babu

vijay babu

May 10, 2024

5  out of  5
rating by vijay babu
"Sandra was amazing, and very helpful. Helped me to fix my policy issue. She is really professional."
We responded:
"thank you for the review we appreciate it your business "
Profile photo of Hamza Alqaesie

Hamza Alqaesie

February 29, 2024

5  out of  5
rating by Hamza Alqaesie
"A great guy but they customer service is getting worse everyday and they don’t answer the phone unfortunately, i have been with them for 10 years and i do recommend them but the issue with answering the phone when i call. Otherwise is 10/10"
We responded:
"thank you for the input !"
Profile photo of Noris Carralero

Noris Carralero

January 28, 2024

3  out of  5
rating by Noris Carralero
"LA Mala experiencia que tube es que Las aseguradora despues que pagas Para que te cubra por un disaster o una reparation de casa , te cierran LA poliza y te Dejan LA casa sin su aseguranza Como tubiste reclamos ellos quieren clientes que no Tengan reparaciones que le entre Dinero pero no gastos,"
We responded:
"hello noris. nosotros en la agencia no tenemos control de las decisiones de la compañía . gravias por su negocio esperamos que usted sienta que le hemos dado un buen servicio por estps anos "
Profile photo of Gisselle Sanchez

Gisselle Sanchez

January 12, 2024

5  out of  5
rating by Gisselle Sanchez
"Muchas gracias a Kevin al quien me ayudo en hacer mi pago y fue muy transparente y me asistió con todas mis preguntas. Muy amable."
We responded:
"thank you giselle. really appreciate your business"
Profile photo of Jaime De La Cruz

Jaime De La Cruz

December 20, 2023

5  out of  5
rating by Jaime De La Cruz
"María was very knowledgeable and helpful! Helped me get a really good rate on my insurance! She really will go all out for you, definitely recommend you work with her! Excited to be apart of the State Farm community"
We responded:
"thank you jaime. really appreciate your business "
Profile photo of Lupita Castorena

Lupita Castorena

December 5, 2023

5  out of  5
rating by Lupita Castorena
"Kevin was vey helpful opening a car and home insurance policy, he was super fast and we did all the paperwork eith no issues, I was stress free trying to find a home insurance and he was able to help me with everything!!! Very thankful for his work!"
We responded:
"thnaks lupita. we appreciate your business "
Profile photo of Keddrick Benford

Keddrick Benford

November 2, 2023

5  out of  5
rating by Keddrick Benford
"Maria from Guillermo Morales State Farm Office is the BEST 🦾🦾"
We responded:
"thank you. we appreciate your business "
Profile photo of Jose Olivas-Castaneda

Jose Olivas-Castaneda

October 18, 2023

5  out of  5
rating by Jose Olivas-Castaneda
"My experience at State Farm was amazing thanks to Violeta cossio she was amazing and very helpful I know I made the right choice in coming into this location much appreciated it ad happy doing business with you once again thank you Violeta cossio"
We responded:
"thank you jose. really appreciate your business. "
Profile photo of Francisco Carrillo

Francisco Carrillo

October 6, 2023

5  out of  5
rating by Francisco Carrillo
"Gracias Sandra por tu asistencia."
We responded:
"thank you francisco. gracias por ser nuestro cliente "
Profile photo of Zaira Grijalva

Zaira Grijalva

September 29, 2023

5  out of  5
rating by Zaira Grijalva
"Excelente servicio por parte de Sandra! Muchas gracias por ayudarme con mi trámite!"
We responded:
"Thank you Zaira. Really appreciate it "
Profile photo of heriberto garcia

heriberto garcia

September 24, 2023

5  out of  5
rating by heriberto garcia
"Buena experiencia"
We responded:
"thank you we appreciate your business "
Profile photo of Eloisa Valenzuela

Eloisa Valenzuela

September 13, 2023

5  out of  5
rating by Eloisa Valenzuela
"excellent service,!! I had been twice with Sandra and she always resolves all my questions about my hone and cars insurance"
We responded:
"thank you. we are so happy you had a good experience. please don’t hesitate to call us if you have any questions "
Profile photo of Enrique Ruiz

Enrique Ruiz

September 8, 2023

5  out of  5
rating by Enrique Ruiz
"Excellent atencion gracias"
We responded:
"thank you. really appreciate your review and we also appreciate your business . "
Profile photo of diosvaldo brito

diosvaldo brito

September 8, 2023

5  out of  5
rating by diosvaldo brito
"Muy amables siempre y Sandra gracias por tu ayuda el día de hoy. Yo recomiendo esta oficina"
We responded:
"thank you diosvaldo. we appreciate your business "
Profile photo of JUAN BOJORQUEZ

JUAN BOJORQUEZ

September 6, 2023

5  out of  5
rating by JUAN BOJORQUEZ
"Sandra muchas gracias por tu amable servicio esta oficina todos los reos me ayudan bien y en mi idioma!"
We responded:
"thank you juan. really appreciate the kind review "
Profile photo of Eliseo Zacarias

Eliseo Zacarias

August 31, 2023

5  out of  5
rating by Eliseo Zacarias
"excelente servicio y muy profesionales Maritza me atendio de lo mejor y me dio una explicación excelente gracias por los descuentos que me hicieron yo lo recomiendo a state farm son los mejores👍"
We responded:
"thank you. we appreciate your business "
Profile photo of JR Music oficial

JR Music oficial

August 31, 2023

5  out of  5
rating by JR Music oficial
"Priscila at State Farm was awesome with helping me get back on the road again. Positive friendly attitude that makes things easy and understanding…. Thanks Priscila"
We responded:
"thank you i am glad you are happy with our office. "
Profile photo of Edman

Edman

August 31, 2023

5  out of  5
rating by Edman
"I've been a customer for more than 5 years and never had a problem with this office. Maritza is always willing to answer any questions. Overall very nice and helpful customer service. Thank you."
We responded:
"thank you Edman. really apreciate the review. i agree with you. maritza is amazing. we are happy to have her "