Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Guillermo Morales
Guillermo Morales Ins Agcy Inc
Office Hours
After Hours by Appointment
Address
Phoenix, AZ 85037
91st Ave & Thomas Rd North West Corner
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
Location Details
- Parking: In front of building
-
Phone
(623) 247-9161 (305) 213-5962 -
Mobile
(305) 213-5962 -
Fax
(623) 247-9183
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Location Details
- Parking: In front of building
-
Phone
(623) 247-9161 (305) 213-5962 -
Mobile
(305) 213-5962 -
Fax
(623) 247-9183
Languages
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Social Media
Viewing team member 1 of 22
Val Acosta
Office Manager
License #17496212
I started my insurance journey in Phoenix back in 2014 with Guillermo, and since then, I’ve been all about protecting what matters most—families! I’m licensed to help you with auto, home, life, and health insurance.
As a mom of two beautiful daughters, I know how important it is to shield our families from life’s surprises. Helping you protect your loved ones isn’t just my job; it’s my passion. Reach out anytime and I’ll be glad to help.
Viewing team member 2 of 22
Cinthia Garcia
Office Manager
License #18166525
With over 10 years of experience in the insurance industry here in Phoenix, I’m passionate about helping individuals and families manage risk and protect what matters most. As a proud parent of two, I understand the importance of preparing for the future. I enjoy spending quality time with my family and look forward to assisting you with personalized Auto and Life Insurance options to fit your needs. Feel free to reach out to our office anytime!
Viewing team member 3 of 22
Kevin Martin
Receptionist
Hi, I'm Kevin from Arizona, the son of immigrant parents who sought a better life for our family. I learned the principles of hard work and education, excelled in school, and pursued a career in insurance to help others protect what matters most, like their home and auto.
Outside of work, I enjoy family and sports like baseball and volleyball. My journey is rooted in perseverance and a desire to inspire, just as my parents inspired me.
Let’s talk through what coverage might make sense for you. Give our Phoenix office a call.
Viewing team member 4 of 22
Jessica Meza
Customer Relations Representative
License #18334876
Jessica is an account representative who works with office staff in Phoenix to help ensure customers are knowledgeable about their policies and have the correct coverage on their most valuable assets. Jessica has worked in insurance for over seven years. She is currently licensed for Auto, Home, Life, and Health insurance, and she is fluent in both English and Spanish. You’re welcome to call the office to speak with Jessica about your coverage needs.
Viewing team member 5 of 22
Mayra Gonzalez
Office Manager
License #17488403
Mayra Gonzalez is the office manager who works with office staff and customers in Phoenix to help better protect their families. Mayra believes in making sure her customers are knowledgeable about their policies and have the correct coverage to protect their most valuable assets.
Mayra has worked with State Farm for over five years in Phoenix, AZ. She currently holds licenses in Auto, Home, Life, Health, and Commercial insurance products, and is fluent in both English and Spanish. Reach out to the office if you’d like to connect with Mayra!
Viewing team member 6 of 22
Adriana Zamora Morales
Account Representative
License #21154192
Adriana is an insurance agent in Phoenix with State Farm, bringing over a year of experience and a passion for helping customers find the right coverage for their auto, home, and life insurance needs. She is fluent in both English and Spanish. Her commitment to exceptional customer service ensures that each customer receives personalized support tailored to their specific circumstances.
Prior to her role at State Farm, Adriana worked as a Senior Eligibility Worker, Administration and Management. Adriana is a proud graduate of UABC, where she earned her Bachelor's degree in Computer Sciences and Administration. Her diverse skill set and commitment to customer satisfaction make her an asset to her team and customers alike.
Outside of work, Adriana enjoys attending concerts, is a fan of Stephen King, and has a deep love for animals with a special fondness for cats.
Adriana is happy to answer questions. Contact our office to start the conversation.
Viewing team member 7 of 22
Jacqueline Valencia
Customer Service Representative
License #16965734
Jacqueline Valencia is a licensed insurance agent in Phoenix specializing in Property & Casualty. With a strong background in customer service and a passion for helping individuals, Jacqueline brings professionalism, bilingual communication skills (English & Spanish), and personalized care to every customer interaction.
Whether it’s guiding customers through policy options or providing support through claims, Jacqueline is committed to building long-term relationships based on transparency. Get in touch with our office to connect with her.
Viewing team member 8 of 22
Bibiana Angel
Insurance Account Representative
License #21149892
I was born and raised in the Valley, and I will always be a proud Arizonan. As a Phoenix native, I'm also an artist and have my art on display in some of our offices. I have been a part of Guillermo’s State Farm team since 2024 and am licensed to protect all your insurance needs, including life insurance. Ask me about life insurance!
Viewing team member 9 of 22
Lupita Balderrama
Customer Relations Representative
License #18350342
Lupita has more than 10 years of insurance experience in Phoenix. She has a passion for helping her customers plan for the unexpected and build a financial future. Lupita currently holds licenses in Auto, Home, Life, Health, and Commercial insurance products, and is fluent in both English and Spanish. Have questions? Contact our office to connect with Lupita.
Viewing team member 10 of 22
Nivardy Bolivar
Customer Relations Representative
License #19201847
Licensed in personal and commercial insurance since 2019, I’ve worked with both standard and non-standard major companies in Phoenix, focusing on exceptional customer service. I help customers confidently navigate their insurance needs in both English and Spanish — from auto and motorcycle to home, business, and specialty policies. My goal is always to present clear options and support informed decisions. On a personal note, I’m a proud family man and a big Deadpool fan.
Call our office to start a conversation about coverage that fits your needs!
Viewing team member 11 of 22
Dio Lopez
Insurance Account Representative
License #18974804
With over 6 years of experience in Phoenix, I am dedicated to providing exceptional support and guidance to all my customers. My passion for helping others drives me to deliver effective options designed to meet your insurance needs, whether it's for auto, home, or life coverage. Reach out anytime and I’ll be glad to help.
Viewing team member 12 of 22
Estrella Aranda
Estrella, born and raised in the desert city of Phoenix, enjoys problem-solving and maintaining attention to detail to ensure customer satisfaction. She has been a valued part our State Farm team since 2024. If you have questions about your Auto or Life Insurance, don’t hesitate to call or stop by our office to connect with Estrella!
Viewing team member 13 of 22
Maria Bejines
Multiple Line Representative
License #17918395
My name is Maria Bejines, and I began my insurance career in 2008 at a third-party provider. After leaving the industry in 2012 to work as an Account Coordinator and Program Manager in health, I returned to insurance in 2016 with USAA, where I obtained my personal lines license.
I joined State Farm in Phoenix in January 2020 and earned my life and health license. State Farm feels like home, and my passion for insurance drives me to educate customers on their policies and the importance of protection. If you have questions about your auto, home, renters, life, or health insurance, feel free to give me a call! 😊
Viewing team member 14 of 22
Yesenia Uriarte
Insurance Account Representative
License #21177910
My name is Yesenia, and I'm an insurance agent in Phoenix, building a life grounded in purpose and people. I excel in offering auto and home insurance. While I wear many hats in my daily life, my work in insurance gives me a unique opportunity to support others during some of their most vulnerable moments—something I take pride in every day.
Outside of work, I love to make art, music, bake, cook for others, and go to the gym!
Come see me for any of your insurance needs.
Viewing team member 15 of 22
Stephany Torres-Castillo
License #18107647
Viewing team member 16 of 22
Jocelyn Valdez
Insurance Account Representative
License #18923887
Jocelyn Valdez is a bilingual insurance representative in Phoenix with over 4 years of experience in the insurance industry. She is passionate about building strong customer relationships and providing personalized service for policies like auto, home, and life insurance.
Outside of work, she enjoys spending time with her family at home, from gardening to watching movies and cooking up delicious meals.
If you’d like help reviewing your coverage, contact the office to speak with Jocelyn!
Viewing team member 17 of 22
Sandra Perez
Customer Relations Representative
License #18588352
My name is Sandra P. and I have over six years of experience in the insurance industry in Phoenix. As an immigrant from Mexico, I arrived in the United States as an adult without knowledge of the language or the American system.
When my father passed away, I experienced firsthand the impact of not being properly covered financially. This experience ignited my commitment to help our Latino community become educated about financial matters. I am passionate about my work and dedicated to sharing the knowledge I have gained.
My goal is to empower others to navigate the complexities of insurance and finance, ensuring that they are well-informed and adequately protected with coverages like auto, home, and life insurance. Reach out anytime and I’ll be glad to help!
Viewing team member 18 of 22
Christian Cossio
Customer Service Representative
License #20419649
I have been with the Guillermo Morales State Farm team since February 2025 and have over 3 years of State Farm experience. I hold an Associate’s in Science with an emphasis in engineering from Phoenix College. I have enjoyed working with insurance for both new and existing customers in Phoenix.
With insurance, it is important to review financial needs and provide a personalized insurance plan for our customers. I enjoy educating and assisting all customers with various types of policies, including auto, home, and life insurance. It's been wonderful working for State Farm. I am married with four children: one daughter and three sons.
In my free time, I love spending time with my wife and children, watching sports, and traveling.
Call our office to start a conversation about coverage that fits your needs!
Viewing team member 19 of 22
Maria Aguilar
Customer Service Representative
License #9204181
My name is Maria, and I was originally born in Mexico but brought to this country at the age of 5. Being raised in a Hispanic household has helped me understand the needs of my community in Phoenix a bit more. Being fluent in English and Spanish allows me to serve our customers in their preferred language.
I became Insurance Licensed in personal and commercial lines back in 2007. I started working with Guillermo Morales State Farm Agency in January of this year, 2025. Finding good customer service nowadays is hard, and to me, providing you with excellent treatment and quality service is exceptional.
I am a mother of four beautiful girls and enjoy being outdoors; when possible, I love camping and spending time with family.
Reach out anytime and I’ll be glad to help.
Viewing team member 20 of 22
Jorge Zamora
Customer Service Manager
License #20133437
Jorge Zamora is a dedicated insurance professional in Phoenix with over 5 years of experience interpreting and producing personal and commercial policies. Born in Mexico and a proud father to a 10-year-old son, Jorge is committed to delivering exceptional customer service and building lasting customer relationships. His multicultural background and industry expertise enable him to connect with diverse customers and provide personalized insurance options. If you’d like help reviewing your coverage, contact the office to speak with Jorge.
Viewing team member 21 of 22
Nancy Jimenez
Account Representative
License #19044524
My name is Nancy. I have been with Guillermo Morales State Farm Agency in Phoenix for 2 years, but I have been working in the insurance industry for 8 years now. I grew up in Phoenix, and in my spare time, I like to stay indoors and watch a good movie or show with my husband, son, and dog.
Let’s take a look at your options together. Contact our office to get started.
Viewing team member 22 of 22
Claudia Lopez
Account Representative
License #17683046
Claudia Lopez is an insurance professional in Phoenix committed to helping families protect what matters most. She brings over 15 years of financial experience to her mission of educating and empowering the community about various insurance options, including home and life policies. You’re welcome to call the office to speak with Claudia about your coverage needs.
Glendale - AZ - 85303 Full Time